Shipping policy

At Flex Cases, we aim to deliver your orders as quickly and smoothly as possible.

Order Processing & Shipping Time

• All orders are processed and shipped within 5–8 business days.
• Delivery timelines may vary depending on your location and courier service availability.

Priority Shipping for Prepaid Orders

• Prepaid orders are processed and shipped on priority basis to ensure faster dispatch.
• Orders placed through Partial Cash on Delivery (Partial COD) may take comparatively longer to process.

Order Tracking

• Once your order is shipped, a tracking link/details will be shared with you via Email or WhatsApp so you can track your package in real time.

Delays

• While we try our best to ensure timely delivery, delays may occur due to:
  • High order volume
  • Courier partner delays
  • Weather conditions
  • Unexpected operational issues

Address Accuracy

• Customers are requested to provide complete and accurate shipping details.
• We will not be responsible for delays caused due to incorrect or incomplete address information.

For any shipping-related queries, feel free to contact our support team.

Mail- flexcasesindia@gmail.com